PROJECT

Clover appointment management

Clover Point of Sale provides a comprehensive range of features for small businesses, covering everything from payment processing to sales tracking and daily operations. However, it had a significant gap in its capabilities when it came to managing appointments.

Targeting salons, spas, and gyms, we set out to streamline their operation of booking appointments, managing customer communication, employee scheduling, and taking payments – all within Clover.

My role

I led the design of merchant-side appointment management across web, devices, and companion app.

Responsibilities

Research to Engineering Handoff

Team

3x Designers
1x Content Designer
1x Researcher
3x Product Managers
4x Engineers

Calendar day view - Dashboard

Calendar list view

Calendar view - Web mobile

Calendar list view - Flex handheld device

Merchant booking - Web dashboard

Appointment booking on web mobile and Clover Go app

Appointment booking sections expanded

Appointment details - Web dashboard

Appointment details - Web mobile and Clover Go app

Cancel appointment - Flex handheld device

Full case study upon request